Privacy Policy – dadu92 Online Gaming Pakistan

1. Introduction

dadu92 ("we", "us", "the Platform") takes the privacy of every player seriously. When you create an account, make a PKR deposit or withdraw your winnings through JazzCash, Easypaisa, Raast or any other supported method, you share certain personal information with us. This policy tells you exactly what we do with that information.

We have written this policy to be as clear and readable as possible. Legal documents have a reputation for being impenetrable, and we do not think that serves players well. If you read through this and still have a question, our support team is available 24/7 to help.

This policy covers data collected through the dadu92 website and any associated services. It does not cover third-party services that you may link to your account – for example, the privacy practices of JazzCash or Easypaisa are governed by their own respective policies.

2. Information We Collect

dadu92 collects data in two ways: information you provide directly and information collected automatically during your use of the platform.

Information you provide directly:

• Full name and date of birth (used for age verification and account identity)
• Email address and contact number
• CNIC number or other identity document details (required during verification)
• Payment account details such as JazzCash or Easypaisa mobile number, bank account number or card details for deposits and withdrawals
• Communications you send to support – including chat transcripts and email correspondence

Information collected automatically:

• IP address and approximate geographic location (used for fraud prevention and access control)
• Device type, operating system and browser version
• Login timestamps and session duration
• Game activity logs – games played, bet amounts, win/loss records
• Deposit and withdrawal transaction records
• Cookie data for session management and preference storage (see Section 7)

3. Why We Collect Your Data

Every piece of data dadu92 collects has a specific purpose. We do not collect information speculatively or "just in case." Here is why each category of data is needed:

• Account management: Your name, email and contact number are needed to create and maintain your account, send you important notifications and allow you to recover access if needed.
• Identity verification: CNIC details and identity documents are required to confirm you are who you say you are, that you meet the 18+ age requirement and that your payment accounts match your registered identity.
• Payment processing: Payment account details are necessary to process PKR deposits and withdrawals through supported channels including JazzCash, Easypaisa, Raast, bank transfer and mobile wallets.
• Fraud prevention and security: IP addresses, device data and login patterns help us detect unusual activity, prevent unauthorised access and identify potential fraud before it affects your account.
• Responsible gaming: Game activity logs help us identify patterns that may indicate problematic gaming behaviour, allowing us to proactively offer support tools.
• Customer support: Communication records allow our support team to handle disputes, answer queries and resolve payment issues efficiently.
• Platform improvement: Anonymised and aggregated usage data helps us understand how players use the platform so we can improve the experience.

4. Payment Data

Payment data is among the most sensitive information dadu92 handles, and we treat it accordingly. When you make a PKR deposit or request a withdrawal, the transaction flows through an encrypted payment gateway. dadu92 itself does not store your full JazzCash PIN, Easypaisa PIN, complete card number or online banking credentials.

What dadu92 does retain for its own records includes:

• The payment method type used (e.g. JazzCash, bank transfer)
• The masked account reference (e.g. the last four digits of a card or the first and last digits of a mobile number)
• Transaction amount in PKR, timestamp, and status (completed, pending, failed)
• Any reference numbers provided by the payment network for reconciliation purposes

This information is kept to allow our finance team to reconcile accounts, resolve payment disputes and comply with any applicable financial record-keeping requirements. Withdrawal requests are always cross-checked against the name on your dadu92 account to prevent misdirected payments.

5. Sharing Your Information

dadu92 does not sell, rent or trade your personal data. We share information only in the following limited circumstances, and only to the extent necessary:

• Payment processors: When you make a deposit or withdrawal, relevant transaction details are shared with the payment gateway or mobile money network (JazzCash, Easypaisa, Raast, bank networks) necessary to complete the transaction.
• Identity verification partners: Where we use a third-party KYC service to verify your identity documents, your submitted information is shared with that provider under a data processing agreement that prohibits them from using it for any other purpose.
• Fraud prevention services: IP addresses, device fingerprints and risk signals may be shared with fraud detection providers to protect the platform and all players from fraudulent activity.
• Legal obligations: If we receive a valid legal request from a competent authority requiring disclosure of user data, we will comply with that request to the extent required by law. Where permitted, we will attempt to notify the affected account holder.
• Business transfers: In the event of a merger, acquisition or sale of assets, player data may be transferred to the acquiring entity. Players would be notified of any such change and given the opportunity to close their account if they do not wish to proceed.

In all cases where data is shared with third parties, dadu92 requires those parties to handle your data securely and to use it only for the specific purpose for which it was shared.

6. How Long We Keep Your Data

dadu92 retains personal data only for as long as it is needed for the purposes described in this policy. Our general data retention approach is as follows:

• Active account data: Retained for the full duration of your account being open, plus a reasonable period afterwards in case of late disputes or legal requirements.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years for financial record-keeping purposes.
• Identity verification documents: Retained for the period required to satisfy our verification obligations, typically for the life of the account plus a defined period after closure.
• Support communications: Chat transcripts and email records are kept for up to two years to allow follow-up on unresolved issues.
• Anonymised analytics data: Aggregated, non-identifiable usage data may be retained indefinitely as it cannot be linked back to any individual player.

When your data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with your identity.

7. Cookies and Tracking

dadu92 uses cookies – small text files stored on your device – to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for the platform to function. These handle session authentication, keeping you logged in between pages and remembering your language preference. Without these cookies, the platform cannot operate correctly.
• Functional cookies: Remember your preferences such as game display settings, notification preferences and recently played games so you do not have to reconfigure them every visit.
• Analytics cookies: Collect anonymised data about how players navigate the platform – which pages are visited most, where players exit and how long sessions last. This data is aggregated and not tied to your personal identity.
• Security cookies: Used to detect and prevent fraudulent activity, including flagging suspicious login patterns or unusual device changes.

dadu92 does not use third-party advertising cookies or cross-site tracking cookies that follow you beyond the dadu92 platform. You can manage cookie settings through your browser, though disabling essential cookies will affect your ability to use the platform.

8. How We Secure Your Data

dadu92 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure:

• All data transmitted between your device and dadu92 servers is encrypted using TLS (Transport Layer Security).
• Sensitive stored data – including identity documents and financial records – is encrypted at rest.
• Access to personal data within dadu92 is restricted on a need-to-know basis. Staff who handle support queries can see only the account information necessary to resolve your issue.
• Our systems are monitored continuously for unusual activity, intrusion attempts and data access anomalies.
• Payment processing is handled through PCI-DSS compliant payment gateways.
• Regular internal reviews of our data handling procedures are conducted to identify and address any vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security concern related to your dadu92 account – such as a suspected unauthorised login – please contact our support team immediately so we can take action to protect your account.

9. Your Rights

As a dadu92 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and account details:

• Right to access: You can request a copy of the personal data dadu92 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that it be corrected. Basic details like your contact number can often be updated directly within your account settings.
• Right to deletion: You may request that your personal data be deleted. Note that some data – such as financial transaction records – may be required to be retained for a defined period regardless of deletion requests, and cannot be deleted while your account remains open or under review.
• Right to restriction: In certain circumstances, you may request that we limit how your data is processed while a dispute or correction request is being resolved.
• Right to object: You may object to specific uses of your data, particularly for analytics or profiling purposes. Essential data processing required for account management and payments cannot be objected to without closing your account.

dadu92 will respond to all data rights requests in good faith and within a reasonable period. Where a request cannot be fulfilled – for example because it conflicts with a legal retention obligation – we will explain the reason clearly.

10. Minors and Age Verification

dadu92 is strictly an adult entertainment platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration and identity verification process.

If we discover that an account has been created by or on behalf of a person under 18, we will immediately close the account, forfeit any balance and delete the associated personal data in line with our data retention policy for underage accounts.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. If you believe a minor has accessed dadu92 using your account or created their own account, please contact support immediately.

11. Changes to This Policy

dadu92 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When updates are made, the revised policy will be published on this page with an updated effective date.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active players through an in-platform notification or by email. Your continued use of dadu92 after a policy update constitutes acceptance of the revised terms.

We encourage you to review this page periodically so you are always aware of how your data is being handled.

12. Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your information has been handled, please get in touch with the dadu92 support team:

For additional information about your account, game rules or responsible gaming tools, please visit our FAQ page or our Responsible Gaming page.